DMCCA Compliance
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Building upon previous consumer protection laws, the Digital Markets, Competition, and Consumers Act 2024 (DMCCA) has introduced new rules to ensure online and digital trade is lawfully undertaken in the business-to-consumer sector.
Due to the DMCCA, regulators now have direct powers of enforcement against businesses. Consumer law compliance is now top of the agenda for many digital businesses.
We are one of the few legal providers who specifically advise on consumer law compliance in the digital sphere, having lawyers who have strong experience advising digital businesses on consumer law matters.
What can we support on?
We can provide legal support on the following matters: -
Auditing your consumer-facing business presence (e.g. websites, online checkouts, product listings, GUI) from the purview of consumer protection laws and providing remedial action for non-compliant activities.
Advice on best practice in relation to anti-consumer practices within digital platforms and applications, including advice on ‘dark patterning’, in accordance with relevant government guidance.
Support on acheiving best compliance against the 32 automatically banned unfair practices under the DMCCA.
Advice on information requirements in relation to advertisements.
Drafting and preparing consumer T&Cs containing relevant rules on fake reviews, as well as the preparation of fake review policies.
Preparing internal guidelines and policies for best practice DMCCA compliance.
Advising on DMCCA compliance in relation to software development projects and incorporating relevant contractual terms for the same.
Relevant sectors
Relevant guides
