Our Digital Platform Regulation practice brings together our specialist services in online safety, DMCCA, consumer law, and the UK GDPR to provide an ecosystem of legal support in relation to regulations affecting online platforms and service providers.
Digital platforms face a plethora of different regulations tailored toward the protection of consumers in the online sphere. New rules have been introduced throughout the 2020s, driven by a rapid increase in online activity, perhaps partly as a result of world events such as pandemic lockdowns. And it’s not just the digital giants that are targeted – platforms at all stages of growth will be caught.
We support various types of digital platforms on their compliance duties, such as video or mobile games, e-learning platforms, online ecommerce and D2C, comparison sites, recruitment platforms, health and lifestyle apps and more. We target indie, start-up, and mid-market online service providers with emerging digital presences.
From the post-development stage, we can advise on go-live mechanics and operability of your platform from the purview of anti-consumer practices, e-privacy, e-commerce laws, and GDPR, recommending measures to implement and preventing scope creep away from best practice legal compliance as your platform grows. During the development stage, we can instill ‘consumer law compliance by design’ by ensuring contractual documentation sufficiently allocates digital regulation duties and that all relevant parties are advised on the same. We also support digital platforms with significant child user bases on relevant digital safeguarding duties, such as protection from online harms under the Online Safety Act, consent requirements, as well as the processing of children’s personal data.