E-Commerce
Home > Sectors > E-Commerce
Whether operating through an intermediary platform, D2C website, or proprietary platform, e-commerce businesses face contractual risks, consumer law compliance duties, and brand encroachment.
A strong online presence requires equally strong legals so that trading can continue without impediment and your online business is secure from challenge.
Our lawyers have strong experience advising digital and omnichannel SMEs who trade online, whether in relation to consumer contracts, data protection, or trademarks.
How do we support E-Commerce Businesses?
We can provide legal support on the following matters: -
Auditing your customer journey and online checkout process to ensure compliance with consumer protection laws.
Advice on the DMCCA specific to e-commerce, including rules regarding fake reviews, misleading marketing, drip pricing, and subscription contracts.
Advice on the UK GDPR in relation to personal data processing from customers.
Support on laws which regulate online platforms and marketplaces, such as the Platform to Business Regulations, as well as advice on relevant platform terms of business.
Online Safety compliance where you have an e-commerce business with your own online or digital platform that contains user-to-user and/or search functionalities.
Establishing and maintaining your consumer-facing contractual framework such as consumer T&Cs and Acceptable Use Policies.
Support on compliance with consumer contracting laws, such as the Consumer Rights Act 2015, inducing advice on unfair terms, refunds, returns, information requirements, and cancellation rights.
Relevant services
Relevant guides
Related content
